Prices Suddenly get wrong

This topic is: Resolved
  • Resolved
    Posted in: Extra Checkout Options – addon  
  • yogevbd
    August 3, 2019 at 4:25 pm #66845

    Hi guys,

    Something is very wired with my store. I get payments, while all of them are not the correct price I set.

    For example:
    I set 19$ for a product (USD)
    I also set that it will be 14.44£ (GPB)

    Although I set the USD to be $19, every order that paid by USD becomes to $14.44 (which this is the price in GPB currency). I’m losing almost $5 for each order I get.
    I noticed it today and after deep check. I found out it started before 2-3 weeks.

    Please help me solve it since I'm losing money here and I have no idea what is the cause of it.
    The reason I contact you is that I noticed for a new feature in your plugin. That I can set 2 different prices for 2 different currencies. I think that that might be the reason for that. You can see it here: http://prntscr.com/onwcet

    Best regards,
    Yogev

    ThemeCompleteSite Admin
    August 4, 2019 at 10:35 am #66846
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